Customer profiles are automatically created anytime a new customer is added to your system. There are two main ways this can happen:
If you manually add a customer from the Admin side, a profile is created right away with the details you enter — such as their name, email, and phone number.
You can view and manage these details under the Profile or Contact tabs within their account.
If a customer signs up through your public booking page, a profile is automatically generated for them. This ensures all their bookings and payment history are linked to the same account.
Once created, all customer profiles are listed under the Customers tab in Admin.
The Profile tab contains all the basic information about a customer. This is where you can view or update their details.
First Name / Last Name
Date of Birth
Gender
Shirt Size
Organization
Waiver Agreed
Shows whether the customer has accepted your waiver, along with the date and time it was agreed.
Notes
A space to record any special instructions, preferences, or additional details about the customer. These notes are internal facing only, and cannot be viewed by the customer.
The Contact tab stores all communication and location information for a customer. This is where you can view or update how to reach them and any emergency contacts.
Email
The primary email address used for booking confirmations, notifications, and updates.
Address
Phone
Emergency Contact Name
Emergency Contact Email
Emergency Contact Phone
