---
title: "Waitlist Management for Lessons, Classes and Camps"
description: "How to manage the waitlist for a lesson, class or camp"
url: https://bazppmilk.gleap.help/en/articles/15089810-waitlist-management-for-lessons-classes-and-camps
collection: "Bookings"
updated: 2026-10-24
language: en
---

# Waitlist Management for Lessons, Classes and Camps

How to manage the waitlist for a lesson, class or camp

The **Waitlist** feature allows customers to express interest in a fully booked lesson, class, or camp. When a spot becomes available, waitlisted participants can register for the session, helping your facility fill open spots and manage enrollment more efficiently.

Before you can add participants to a waitlist, you must enable the Waitlist feature for the relevant service. Follow this guide on how to enable the Waitlist function for a lesson, class, or camp: [**Enabling Waitlist**](https://bazppmilk.gleap.help/en/articles/15089777-enabling-waitlists-for-lessons-classes-and-camps.md)

Only after you've enabled the Waitlist function for a service, can you complete one of the following actions below.

## **How to add a participant to the Waitlist**

A participant can be added to the Waitlist in the following ways:

1.  The customer can add themselves to the Waitlist via the facility's booking page
    
2.  Facility staff can also add participants to the Waitlist within the Admin dashboard via the Calendar page
    

To add a participant from Admin:

1.  In Admin, go to the **Calendar** page
    
2.  Click on the booking tile for the session
    
3.  Select **Manage Participants and Payments** (second) icon
    
4.  Click the **View Waitlist** button
    
5.  Type in the name of the participant and select their profile once it appears
    

![](https://staticfiles.gleap.io/helpcenter/68f9695533396ef6c4d4cb3e/20261020144643_4223.png)![](https://staticfiles.gleap.io/helpcenter/68f9695533396ef6c4d4cb3e/20261020144643_9500.png)

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## How to Add a Waitlisted Participant to a Session

When a spot becomes available in a session:

-   Facility Admins and Owner will receive a notification that a spot has opened up
    
-   If the facility has enabled automated notifications for the Waitlist, then the participant will also receive a text and email notification
    

At that point, either:

-   The participant can register for the available session themselves, or
    
-   The facility can manually add the participant to the session and complete the checkout process on their behalf
    

**How to add a participant on a waitlist to the booking:**

1.  In Admin, go to the **Calendar** page
    
2.  Find the session on the Calendar and click the booking tile
    
3.  Select the **Manage Participants and Payments** icon (second icon)
    
4.  Click **View Waitlist**
    
5.  Next to the participant’s name, click the **More** icon (three vertical dots)
    
6.  Select **Add to Session**
    
7.  The session will automatically populate in the **Cart** panel, click the **Next** button
    
8.  On the Summary panel, check the Total amount is correct. You can change the Amount if necessary.
    
9.  Click the **Proceed to Payment** button
    
10.  Select the **Payment Method**
     
11.  Click the **Pay & Apply Changes** button to finalize the booking and payment