--- title: "How do Membership Credits work?" description: "Learn how membership credits are allocated, deducted, and renewed" url: https://bazppmilk.gleap.help/en/articles/14446521-how-do-membership-credits-work collection: "Service Settings" updated: 2026-10-29 language: en --- # How do Membership Credits work? Learn how membership credits are allocated, deducted, and renewed Memberships can include credits that members use to book rentals, classes, or lessons without paying an additional fee, as long as the booking meets the membership’s credit rules. When setting up membership credits, you can define how many credits members receive and configure usage limits to suit your facility’s needs. * * * ## Credit Allocation Membership credits are allocated by calendar period, rather than based on the member’s signup or billing date. Members receive their full credit allocation for each period, even if they join partway through the month. Credits cannot be pro-rated, - Membership: **8 credits per month** - Member joins on **April 15** → still has access to an allotment of **8 credits for April**

Month	Credits Allocated	Notes
April	8	Member joined mid-month
May	8	Full allocation resets on May 1

Credits are **calendar-based**, so everyone gets equal access regardless of signup date. * * * ## How Credits are Deducted Credits are deducted based on the **date of the booking (the scheduled session date)**, not the date the booking is made. This means that bookings scheduled for future months use credits from the month in which the sessions take place. **Example:** - Membership: 8 credits that renews monthly - A customer signs up on March 28 - They immediately book multiple sessions: Bookings made: - 2 sessions in March - 4 sessions in April - 1 session in November Credit breakdown: - March credits: 2 used → 6 remaining - April credits: 4 used → 4 remaining - November credits: 1 used → 7 remaining Each month has its own credit allocation, so booking a session in advance does not deduct credits from the month in which the booking was made. * * * ## Credit Rollover Unused credits do not roll over into the next credit period. Any credits remaining at the end of a calendar period expire when the next period begins. For example, if a member has 3 unused credits at the end of April, those credits will not be added to their May allocation. This keeps credit allocations consistent for all members, regardless of when they join. * * * ## Configuring Credit Usage Rules Facilities can customize how membership credits are used to suit their programs.

Option

How it Works

Weekly-renewing credits

Even if a membership renews monthly, you can set a weekly usage limit to help distribute credit usage throughout the month.

Time slot restrictions

You can limit how far in advance members can book, helping you manage credit usage and availability.

Other rules, such as eligible services and minimum booking durations, can also determine when credits can be applied.

* * * ## Giving a member extra credits Currently, it is not possible to adjust the credit balance of an individual’s membership, as it’s based on the membership settings and the member’s booking activity. If you need to give a member extra credits without changing the membership, the workaround is to create a separate, private $0 package that contains credits and assign it to their account. ### Steps on how to provide additional membership credits 1. Create a **$0 package** with the desired credit type. 2. Set the package to **Private** so it isn’t publicly available for purchase. 3. In Admin, go to the member’s profile and select the **Packages** tab. 4. Assign the package to the member’s profile. 5. Use the **Add** or **Redeem** options on the package to adjust the credit balance as needed. ### When to Use This Workaround - Add credits that a member missed. - Offer goodwill credits. - Adjust a member’s available credits without changing their existing membership enitrely.