View the participants who have signed up for a session or booking

You can view the participant list for any booking directly from the Calendar page.

1. In Admin, go to the Calendar page
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2. Click on the booking tile
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3. Select the Manage Participants and Payments icon (the second icon)
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4. The participant list will appear, where you can manage participants for that booking

Adding a participant to a booking

After you have created a booking on the Calendar, you can add staff/instructors and participants to the booking.

1. Click on the booking tile on the Calendar
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2. Select the Manage Participants and Payments icon
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3. In the Customer field, start typing the name of the player and then select their profile when it appears
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4. All the bookings that are part of the series will appear under the Bookings panel. Click the Add (+) button next to each session you would like to add the participant to. Or, if the participant is being added to all sessions that make up the entire series, you can simply click Add All.
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5. In the Receipt panel, you can choose:
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   1. Pay All Now: Process payment for all the selected sessions immediately

   2. Pay All Later: Add the participant to the session now, but collect and process payment later

   3. Waive All: Add the participant to the session(s) and waive all payments (i.e, it's a free session, or you're not charging the participant for the session)
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6. Click the Add Customer/Checkout button

Removing a participant from a booking

1. Click on the booking tile on the Calendar
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2. Select the Manage Participants and Payments (second) icon
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3. Next to the customer's name of whom you are trying to remove, select the Manage Bookings and Payments (calendar) icon
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4. Under the Bookings section, you will see all sessions the participant is currently enrolled into for this particular series.

   1. Click the Remove (x) button next to each session you want to remove them from.

   2. If you are removing them from all listed sessions, simply click Remove All.
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5. In the Receipt section, it will populate the session and the refund amount:
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   1. If you would like to refund the participant, click the Issue Refund button. On the Issue Refund prompt, check the total Refund amount is correct. By clicking Refund & Apply Changes, you will initiate a refund back to the customer's credit card on file and remove them from the session.
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   2. If you do not need to refund the participant: Select the Waive Payment icon next to the refund amount which will reduce the Subtotal amount. By clicking Save, you will be removing the customer from the session and not refunding them any money.

   3. If you wish to remove the participant and refund the amount back to their Wallet, then you would click on the Change option next to "Refund with Card", and select Wallet.
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