---
title: "Processing a one-off charge"
url: https://bazppmilk.gleap.help/en/articles/14117392-processing-a-one-off-charge
collection: "Payments and Refunds"
updated: 2026-10-23
language: en
---

# Processing a one-off charge

There may be times when you need to quickly charge a customer for something that doesn’t fall under your standard bookings or products — like a no-show fee, registration fee, parking, or a custom event.

Swift makes this easy to process with the **New Charge** tool.

![](https://staticfiles.gleap.io/helpcenter/68f9695533396ef6c4d4cb3e/20261020144645_4423.png)

**⚠️ Note**: If you process a package, membership or booking payment as a one-off charge, it will not automatically assign a package/membership to the customer's profile, or mark a booking as paid.

It's recommended that you following these steps instead:

-   **Bookings**: If you're processing payment for a booking, this is best done through the Calendar page. You can follow [**this guide**](https://intercom.help/runswiftapp/en/articles/12875399-processing-a-payment-for-a-booking) on how to process a payment for a booking.  
    ​
    
-   **Packages**: Go to the customer's profile and select the Package tab. Then, select the Add Package button to assign a package to their account and process payment for the package in one flow.  
    ​
    
-   **Memberships**: Go to the customer's profile and select the Memberships tab. Then, select the Add Membership button to assign a membership to their account and process payment for the membership in one flow.
    

# **To process a one-off charge to a customer**

1.  In Admin, go to the customer's profile  
    ​
    
2.  Select the **Billing** tab  
    ​
    
3.  Click the **New Charge** button  
    ​
    
4.  Fill out the **New Charge** form
    
5.  Click the **Issue Charge** button to complete the transaction  
    ​  
    (i.e, if you select Credit Card as the payment method, the customer's card on file will be charged immediately as soon as you click the Issue Charge button)
    

![](https://staticfiles.gleap.io/helpcenter/68f9695533396ef6c4d4cb3e/20261020144645_9436.png)

![](https://staticfiles.gleap.io/helpcenter/68f9695533396ef6c4d4cb3e/20261020144645_7577.png)