There may be times when you need to quickly charge a customer for something that doesn’t fall under your standard bookings or products — like a no-show fee, registration fee, parking, or a custom event.

Swift makes this easy to process with the New Charge tool.

⚠️ Note: If you process a package, membership or booking payment as a one-off charge, it will not automatically assign a package/membership to the customer's profile, or mark a booking as paid.

It's recommended that you following these steps instead:

• Bookings: If you're processing payment for a booking, this is best done through the Calendar page. You can follow this guide on how to process a payment for a booking.
  ​

• Packages: Go to the customer's profile and select the Package tab. Then, select the Add Package button to assign a package to their account and process payment for the package in one flow.
  ​

• Memberships: Go to the customer's profile and select the Memberships tab. Then, select the Add Membership button to assign a membership to their account and process payment for the membership in one flow.

To process a one-off charge to a customer

1. In Admin, go to the customer's profile
   ​

2. Select the Billing tab
   ​

3. Click the New Charge button
   ​

4. Fill out the New Charge form

5. Click the Issue Charge button to complete the transaction
   ​
   (i.e, if you select Credit Card as the payment method, the customer's card on file will be charged immediately as soon as you click the Issue Charge button)