In Swift, a customer account includes the Account Holder and any Family Members listed under the Profile section.

This setup allows the Account Holder to manage bookings, schedules, and payments for themselves and all family members under one account.

For example, a parent could create bookings for themselves and their children without needing separate accounts for each person.

Adding family members

In Admin, facilities can manage a customer’s family members directly from the customer’s profile.

Each customer account can have up to 10 family members.

How to Add Family Members in Admin

1. Go to the Customers section
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2. Open the customer's profile.
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3. Under the Profile tab, click the Add (+) icon under the Family Members section.
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4. The Add Member prompt box will appear which you can fill out the information
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5. Click the Done button when complete.

Can Customers add family members themselves?

Customers can log into their Swift account and add family members themselves. Any family members added will automatically appear under their Profile in the customer account on the Admin side.