---
title: "Apply a Package or Membership Credit towards a booking in Admin"
description: "How to apply a customer's credits towards a booking"
url: https://bazppmilk.gleap.help/en/articles/13884063-apply-a-package-or-membership-credit-towards-a-booking-in-admin
collection: "Payments and Refunds"
updated: 2026-10-26
language: en
---

# Apply a Package or Membership Credit towards a booking in Admin

How to apply a customer's credits towards a booking

If a customer has purchased a **Package** or **Membership** that includes credits, you can manually create a booking in the Calendar and apply one of their available credits.

This is especially helpful when:

-   A customer asks you to book on their behalf
    
-   You need to apply a credit manually instead of having them book online
    

* * *

# **Before you start**

Make sure:

-   The customer has an active Package or Membership, which you can find under the **Credits** tab of the customer's profile  
    ​
    
-   The Package or Membership credit can be used towards the service their booking is made under
    

* * *

# **How to apply a package or membership credit to a booking in Admin**

If you are manually creating a booking in Admin, and the participant has available credits from a package or their membership, you can manually apply the credit towards the booking to mark the session as **Paid with Credit**.

1.  In Swift Admin, go to the [**Calendar**](https://admin.runswiftapp.com/calendar) page  
    ​
    
2.  Create the booking, or if the booking already exists, click on the booking tile for the session you would like to collect payment  
    ​
    
3.  Select the **Manage Participants and Payments 👤** (second) icon  
    ​
    
4.  If the participant is already listed on the booking and has not paid yet, you can click the **3 dots icon** icon next to the customer's name and select Collect Payment  
    ​
    
    1.  If the participant isn't listed on the booking yet, then type their name in the Customer field and select their profile when it appears  
        ​
        
5.  The booking will show in the cart, and in the Subtotal section it should show if the participant has eligible credits to use towards the booking  
    ​
    
6.  Click the **Next** button  
    ​
    
7.  The system will prompt you whether to Redeem Credits towards the booking. Click the Add (+) icon next to the package or membership you want to deduct the credit from and it should deduct the cart amount  
    ​
    
8.  Click the **Next** button  
    ​
    
9.  On the Summary page, make sure the booking and amount is correct.  
    ​
    
10.  Click the **Finish Checkout** button to save changes.
     

Once the payment has been processed, the booking tile on the Calendar will display with a green checkmark to indicate the session is paid ✅

![](https://staticfiles.gleap.io/helpcenter/68f9695533396ef6c4d4cb3e/20261020144645_1959.png)

![](https://staticfiles.gleap.io/helpcenter/68f9695533396ef6c4d4cb3e/20261020144645_8806.png)

![](https://staticfiles.gleap.io/helpcenter/68f9695533396ef6c4d4cb3e/20261020144645_6592.png)![](https://staticfiles.gleap.io/helpcenter/68f9695533396ef6c4d4cb3e/20261020144645_5746.png)