---
title: "Automations"
url: https://bazppmilk.gleap.help/en/articles/12904435-automations
collection: "Platform"
updated: 2026-10-28
language: en
---

# Automations

The Automations page allows you to configure the automatic notifications that Swift sends on your behalf, to keep customers and staff members in the loop.

Currently, this includes two types of notifications:

1.  **Booking Confirmations** - sent as soon as a booking has been created or a customer is added to a booking.  
    ​
    
2.  **Booking Reminders** - a reminder notification that is sent **24 hours before** the booking start time
    

Both types of notifications are sent via **email**, and depending on your plan, also via SMS/text.

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# **Editing the Automated Emails**

You can edit the content in the automated emails, and add your own custom information, by clicking the pencil icon beside the email notifications.

Here, you'll be able to use our rich text editor to include any specific information you'd like. This is often used to add things like

-   Facility etiquette
    
-   Door codes & entry + access instructions
    
-   Additional context on location, or getting to the physical building
    

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# **Disabling the Automations**

You can also disable the automated emails/texts that are sent, by simply turning off the toggle on the right hand side of the card. This will prevent automated notifications from being sent to your customers.

To re-enable them, simply flip the toggle to ON again.