---
title: "Taxes and Fees"
description: "Configure tax rates and custom fees for your facility"
url: https://bazppmilk.gleap.help/en/articles/12888961-taxes-and-fees
collection: "Payments"
updated: 2026-10-24
language: en
---

# Taxes and Fees

Configure tax rates and custom fees for your facility

![](https://staticfiles.gleap.io/helpcenter/68f9695533396ef6c4d4cb3e/20261020144630_3634.png)

## **Tax Rates**

You can collect and record tax on your services and products by setting up tax rates in your facility settings. Follow these steps to configure tax rates:

1.  Go to **Settings**, and under Payments, select **Taxes and Fees**  
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2.  For Taxes, click the "**Add tax rate**" button  
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3.  Enter in a name and percentage for the tax rate.  
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4.  Optional: If you need to add your Tax ID to receipts, input your Tax ID here  
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5.  Hit "**Save**" and the rate will now be saved on your facility.
    

When custom fees and tax rates are turned on for individual services or Retail sales, tax is calculated on the **full amount** the customer pays — not just the base price of the product or service.

**Example:** If a service costs $100 and has a $20 custom fee, tax is calculated on $120 — the full amount payable by the customer.

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## **Enabling a Tax Rate**

Once you've created a tax rate, you need to enable it for specific services or products:

1.  In Admin, go to **Services**  
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2.  Open the individual service you want to collect tax on (e.g., rentals, lessons, memberships)  
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3.  Expand the **Advanced Settings** section and go Tax Rates  
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4.  **Toggle "Collect tax"** to ON, and select the Tax Rate from the drop down list.  
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    ![](https://staticfiles.gleap.io/helpcenter/68f9695533396ef6c4d4cb3e/20261020144630_2717.png)
    
5.  Click **"Save"** to confirm your changes.
    

Now, when customers book or purchase this specific service, the system will automatically apply the selected tax rate.

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## **Custom Fees**

You can add Custom Fees to services or products at your facility, such as processing fees, technology fees, or any other fees that is payable by customers.

1.  Go to **Settings**, and under Payments, select **Taxes and Fees**  
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2.  For Custom Fees, click the **Add Fee** button  
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3.  Enter in a Name and Percentage for the Custom Fee  
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    ![](https://staticfiles.gleap.io/helpcenter/68f9695533396ef6c4d4cb3e/20261020144630_3504.png)
    
4.  Hit the **Save** button
    

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## **Enabling a Custom Fee**

Once you've created a Custom Fee, you need to enable it for each specific service or product you'd like to collect the fee for:

1.  In Admin, select **Services** and then open the individual service you would like to collect a Custom Fee (e.g., rentals, lessons, classes)  
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2.  Expand the **Advanced Settings** and go to the **Custom Fees** section  
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3.  Toggle **"Collect custom fee"** to ON, and select the Custom Fee from the drop down list  
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    ![](https://staticfiles.gleap.io/helpcenter/68f9695533396ef6c4d4cb3e/20261020144630_4514.png)
    
4.  Click **"Save"** to confirm your changes
    

Now, when customers book this service online, the system will automatically apply the selected Custom Fee at checkout, and will be payable by the customer regardless of what payment method they select.

## **Updating a custom fee**

To edit an existing custom fee, this will need to be done under Settings > Taxes and Fees. Expand the existing custom fee you're looking to edit and update the name or amount as needed. **Once you hit Save, all future transactions will reflect the updated fee.**

## **Deleting a custom fee**

To delete a particular custom fee, click on the trash icon next to the fee.

Remember, deleting a custom fee will not affect past transactions, so your past reports will remain accurate.